Privacy Policy
Effective Date: January 1st, 2026
WildStride, LLC ("WildStride," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, mobile applications, online mastery paths, gear store, memberships, and related services (collectively, the "Services").
By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use.
1. Information We Collect
We collect the following categories of information:
a. Information You Provide Directly
- Account information (name, email, password, billing/shipping address).
- Payment details (processed securely by third-party providers).
- Profile information (interests, preferences).
- Communications with us (customer support, surveys, community posts).
b. Information Collected Automatically
- Device information (IP address, browser, operating system, device type).
- Usage data (pages visited, time on site, referring/exit pages).
- Cookies and similar technologies (see Section 7).
c. Information from Third Parties
- Payment processors.
- Marketing partners or analytics tools.
- Social media platforms, if you connect your account.
2. How We Use Your Information
We use information to:
- Provide and personalize the Services.
- Process transactions and ship orders.
- Manage memberships and subscriptions.
- Deliver educational content and recommendations.
- Send administrative, promotional, or transactional messages.
- Improve and develop our Services.
- Detect, investigate, and prevent fraud or security issues.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Payment processors, shipping carriers, IT providers, analytics, and marketing vendors.
- Instructors/Partners: To deliver mastery path or affiliate experience content.
- Business Transfers: If WildStride is involved in a merger, acquisition, or sale of assets.
- Legal Requirements: If required by law, subpoena, or government request.
4. Your Choices
- Account Access: You may update your profile information in your account settings.
- Email Preferences: You may opt out of promotional emails by following the unsubscribe link. Transactional messages will still be sent.
- Membership Cancellation: You may cancel membership at any time through your account.
- Cookies: You may disable cookies in your browser, but some features may not function properly.
5. Data Retention
We retain personal information as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Cookies & Tracking Technologies
WildStride uses cookies, pixels, and similar technologies to:
- Remember user preferences.
- Analyze usage and improve Services.
- Provide personalized marketing.
You may control cookies through your browser settings.
8. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect information from them. If we learn that we have, we will delete it.
9. International Users
Our Services are intended for U.S. users. If you access from outside the U.S., you consent to the transfer and processing of your information in the U.S., which may not offer the same data protection laws as your country.
10. Your Privacy Rights (California & Certain Jurisdictions)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect.
- Request deletion of your personal information.
- Opt out of the sale of personal information (note: we do not sell).
To exercise rights, contact us at legal@wildstride.com. We may verify your identity before processing requests.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on our site with a revised effective date. Continued use of the Services constitutes acceptance of the changes.
12. Contact Us
For questions or requests regarding this Privacy Policy: